The Training Manager is responsible for leading the Miller’s Ale House (MAH) training process for all hourly Team Members, Managers in Training (MITs), & ongoing leadership development programs.  The Training Manager acts as the liaison between the Restaurant Support Center (RSC) Departments and the Operations Team Members to ensure consistency in field training, ongoing development, and roll-out implementations.  The Training Manager partners with Multi-Unit Leaders (MUL) to ensure MAH training standards are consistently followed.   ESSENTIAL JOB FUNCTIONS & KEY RESPONSIBILITIES   Management Training - Expert in Management training process and scheduling and builds positive relationships with MITs/New Managers promoting open, honest, two-way communication - Assesses MIT performance through observation and interaction to provide feedback, as observed and as received from MITs, to promote continuous learning and improve performance   - Ensures each MIT and Training Restaurant follows the MIT program as designed & validates MIT completion of the program - Follows up on MITs’ work schedules to maintain a 50-hour work week for each MIT - Partners with the MUL on the certification process for all existing and new Training Restaurants and Training Restaurant Management Teams - Manages the MIT transition from training to home restaurants utilizing the Transition Checklist - Enrolls newly graduated Managers in the Manager Development Program, explaining expectations and program details   Hourly Training, Head Coach, & Lead Head Coach Development - Maintains a leadership presence in assigned restaurants to validate the proper execution of all training programs and roll-outs and ensures training environments are both positive and safe - Trains Lead Head Coaches and Head Coaches to conduct the MAH hourly Team Member orientation and training programs as designed - Develops Lead Head Coaches and Head Coaches to assist with consistency and follow-up of training programs in restaurants - Partners with MUL on identifying & certifying new restaurant Head Coaches and regional Lead Head Coaches   Leadership Development - Perform regular feedback and needs assessment for Supervisor, MIT and Restaurant Manager development programs - Assists with development initiatives, mentoring and career pathway for Restaurant Coaches, NRO Coaches, Supervisors, and Restaurant Managers. - Leads execution of leadership development trainings, webinars and workshops - Ensure proper execution of training for Supervisors, MITs, and Manager AOR training - Facilitate AGM Career Development Sessions as needed - Track internal development processes for Supervisors and MITs   Company Rollouts & Initiatives - Provides training support, when needed, for rollouts & initiatives throughout the organization. - Partners with MULs to ensure the proper implementation and continued execution of new initiatives is achieved within restaurants.     Management Tasks & Administrative - Creates consistency with the Supervisor program by completing qualification calls with all potential Supervisor candidates. - Oversees administrative tasks associated with the MIT program; i.e. including, but not limited to creating training schedules, conducting follow up calls, scheduling follow-up visits, setup of MIT transition week and Manager Development Program, etc. - Assists with administrative tasks associated with Leadership & Management Camp (LMC) setup; including, but not limited to booking and communicating travel (hotel, air and car reservations) for attendees, ordering class meals and materials and classroom set-up, etc. - Supports LMC as a classroom facilitator and moderates the transitions between presenters. - Conducts weekly calls with Multi-Unit Leaders for alignment on training needs and focuses within each region. - Oversees the communication with Lead Head Coaches to schedule and facilitate Regional Coach Meetings and conduct Regional Head Coach Reviews. - Completes the pre-work associated with all Head Coach Reviews and individually follows up on any low scoring Head Coach Reviews in his/her assigned division. - Conducts a monthly financial review to ensure all expenses are within budget. - Is personally knowledgeable and can successfully train others on how to utilize MAH’s third-party software platforms;e. Learning Management System (LMS), Point-of-Sale (POS) and restaurant back office systems, etc.

The Restaurant Accountant is responsible for maintaining the accounting records for several restaurants.  This position has primary responsibility for the general ledger, accounts payable, bank reconciliations, and income statements for all restaurants they manage.  This individual will possess excellent communication skills and be able to work in a fast-paced, multi-tasking environment.  TheRestaurant Accountant will demonstrate strong attention to detail and will be highly organized, possessing the ability to adhere to corporate policies and procedures concerning cash handling, invoice approval, and overall integrity of the company’s financial position.  They will establish and maintain a positive and professional working relationship with many individuals within the Restaurant Support Center as well as directly in the restaurants, and they must perform well as part of a team.   ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES - Performs month-end close tasks, including posting and adjusting journal entries/accruals, preparing assigned account reconciliations, and review of general ledger accounts. - Prepares sales tax filings for assigned restaurants. - Performs weekly Accounts Payable audits, ensuring accurate recording of transactions. - Maintains fixed asset ledger data for assigned restaurants, including input of additions and disposals accurately and timely. - Performs cash paid-out audits and initiates reclassifications to ensure accurate recording. - Reviews and verifies house cash banks activity and balances. - Liaises with landlords; performs rent calculations and ensures timely payment. - Liaises with field management, providing support and research as required. - Assists Controller and Director of Accounting with special projects as required.  

The Financial Analyst is a key contributor who will play an integral part in understanding and maximizing financial and operational efficiencies. In this role, the Financial Analyst will develop, prepare, and analyze data and reports to help the company understand trends and impacts.     - Prepares routine to complex financial analysis such as sales trends, financial and expense performance, return on investment, and other business investment opportunities. - Provide data analysis to determine the financial impact of proposed business initiatives. - Assist with annual Budget preparation, supporting key restaurant level expenses such as wages, salaries, supplies, and repairs/maintenance. - Support our Off-Premise business, monitoring trends, partnering cross-functionally to best support sales growth, and providing insights around all financial aspects of our Off-Premise channels. - Prepare presentation ready materials containing both financial and operational metrics that focus on identifying drivers of performance. - Leverage Technology to support automation of reporting and improve access to information that guides the decision making of key business partners. - Participates in meetings providing analysis that recognizes both successes and opportunities. - Performs ad-hoc reporting, special projects, and other department support as needed.

The Manager, Financial Planning & Analysis provides financial and analytical decision-making support to senior management by developing short-, medium- and long-term financial forecasts, supporting restaurant operational initiatives and identifying opportunities for improving corporate and restaurant level performance. Prepare timely and accurate financial analysis and develop reporting and decision-making analytical tools to enable corporate management and the regional operations teams to assess the performance of restaurant operational initiatives, menu optimization initiatives, purchasing initiatives, marketing programs and investment opportunities / returns.     ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES - Support the development of the annual budget and quarterly financial forecasts. Utilize existing projection models and develop new tools as necessary to improve and facilitate the current planning processes. Partner with the operations team to gather relevant data, assess and provide forecast input on restaurant sales, cost of sales, cost of labor, controllable costs, advertising, fixed expenses, etc. - Responsible for the ongoing development, accurate preparation and timely distribution of weekly, monthly and quarterly reports, including KPI reports, weekly and monthly flash reports, monthly financial and operational reports, new restaurant performance, monthly capital expenditures actual/forecast reports and other reports as requested by senior management. - Provide financial and general business leadership to all levels of company and operations management to support the achievement of corporate and regional goals through identification and presentation of profit opportunities and financial results. - Support the development of financial and operational tools to facilitate decision making of business partners in operations, purchasing, marketing, and/or development. Provide analyses to evaluate the potential financial performance of alternative options. - Partner with development team to project return on investment of new store openings - Create or support the preparation of quantitative and qualitative analyses in the evaluation of potential brand opportunities as requested by operations, development or finance management. These analyses may involve development activity, food costs, labor costs, controllable costs, return on investment, general brand spending, marketing, etc. - Lead monthly analysis projects including: - Assist senior management in the prioritizing capital expenditures – emergency, equipment upgrades, remodels, etc. - Develop cost reduction and management initiatives reporting. - Provide assessment of G&A spending and make recommendations regarding potential cost savings and/or reduction opportunities. - Review projected menu price and food cost changes and evaluate financial impact. - Identify underperforming units and work with operations and real estate teams in the analysis of store improvements, closures, lease renewals, etc. - Identify opportunities for adding financial value to the company and prepare analyses to support value-added recommendations. - Ensure, in coordination with other corporate departments, that raw data used in reporting, analysis, and planning is accurate and complete. - Participate in special projects as requested.  

The Digital Marketing Manager determines strategy and executes the Company’s digital marketing plan and includes implementing and measuring the performance of all digital marketing campaigns.  This role is crucial in boosting brand awareness, increasing website traffic, driving new business, and optimizing first- party off- premise channel performance     KEY RESPONSIBILITIES - Develop, implement and manage digital marketing campaigns for our first-party off-premise business, ensuring they align with our brand values and enhance channel performance. - Develop and implement comprehensive digital marketing strategies to achieve high performance of the marketing campaigns. - Plan and implement promotions, collaborating with operations, creative, CRM, social media and field marketing teams for seamless execution. - Maintain the digital marketing campaign calendar to ensure timely and flowless campaign execution. - Analyze and report on digital campaign performance, offering insights and recommendations for improvement. - Manage and optimize the company's website for user experience, content, and SEO. - Monitor and assess website performance, identify areas for improvement and collaborate with internal and external teams on funnel optimization.