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The CRM Marketing Manager plays a key role in driving guest engagement, retention, and lifetime value through our modern marketing technology stack. This role owns the execution of email and SMS campaigns, audience segmentation, and journey development while leveraging customer data to deliver personalized and effective communications. You will work hands-on within Olo Engage Marketing Suite and GDP, as well as Sparkfly, to bring our CRM strategy to life and ensure guests receive the right message at the right time.