Miller’s Ale House is seeking a Payroll Manager to support payroll operations and lead strategic system enhancements in preparation for a future Human Capital Management (HCM) implementation. This role is critical in ensuring accurate, compliant payroll processing for approximately 8,000 employees across a multi-unit, nationwide restaurant organization, while also driving the execution of payroll and HCM system initiatives. The ideal candidate possesses in-depth payroll expertise, hands-on experience with multi-state payroll processing, and a proven track record of implementing complex payroll systems in a fast-paced, decentralized environment.
Payroll Operations
- Manage and process end-to-end payroll for 8,000+ employees across multiple states, ensuring accuracy, timeliness, and compliance with all federal, state, and local regulations.
- Conduct thorough audits and reviews of payroll data before final approval and submission.
- Maintain and audit timekeeping systems, payroll records, and related documentation to ensure data integrity and compliance.
- Prepare and reconcile payroll reports for Finance, HR, and compliance purposes.
- Ensure timely and accurate tax filings, including resolution of payroll tax issues and discrepancies.
- Oversee the reconciliation and accurate processing of 401(k) contributions and other payroll-related deductions.
- Manage payroll-related general ledger activities, including reviewing and validating entries for accuracy.
Issue Resolution & Support
- Serve as a point of contact for payroll inquiries, issue resolution, and support for field locations.
- Investigate and resolve pay discrepancies and other payroll-related issues reported by internal stakeholders.
- Manage and fulfill ad-hoc payroll requests from internal departments in a timely and accurate manner.
Team Leadership & Documentation
- Train and mentor payroll coordinators on new processes, system updates, and operational best practices.
- Develop, maintain, and continuously improve payroll system documentation, standard operating procedures (SOPs), and training materials.
System Implementation & Optimization
- Lead payroll system implementations, including requirements gathering, configuration, testing, and data migration.
- Act as the subject matter expert (SME) on payroll systems, payroll taxes, integrations, and workflow optimization.
- Partner cross-functionally with IT, HR, Finance, and external vendors to ensure accurate system setup and seamless operations.
- Identify and implement process improvements, leveraging automation and industry best practices.
HCM Strategy & Readiness
- Support planning and future implementation of HCM payroll modules.
- Collaborate with internal stakeholders to align payroll processes with the broader HCM strategy.
- Assist with change management, training, and user adoption during system rollouts.